Survey - Help Us Improve Payments for Freelancers!

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1User Information

2User Background

3Payment Challenges & Needs

4Fees & Transaction Costs

5Security & Fraud Concerns

6Additional Features & User Experience

1. What is your name *

2. What is your email *

3. From what Country are you filling out this survey?

4. What is your primary way of making payments? (Select one)

Specify other way of making payments

5. How often do you make online or mobile payments?

6. Have you ever had issues with internet access while trying to make a payment?

7. What is the biggest problem you face when making digital payments? (Select up to 2)

8. If you could improve one thing about digital payments, what would it be? (Open-ended)

9. Would you use an offline payment feature (USSD/SMS-based) if it were available?

someone you 5.

10. When choosing a payment platform, how important are low fees to you? (Scale: 1 = Not important, 5 = Extremely important)

1	2	3	4	5
1Item #1 1	2Item #1 2	3Item #1 3	4Item #1 4	5Item #1 5

11. What is an acceptable fee for a $100 transaction?

12. Have high fees ever prevented you from completing a transaction?

13. Have you or someone you know been a victim of online payment fraud?

14. What security feature makes you feel safest when making digital payments?

15. Would you like a payment app that allows you to pay bills, buy airtime, and send money all in one place?

16. If we offered free transactions for early users, would you be interested in joining?

Share and help us improve payments for freelancers!